IT & Professional Services
Whether you run a tech startup, SaaS company, or consulting business—staying efficient, responsive, and scalable is key. FTBS Virtual Assistants help you manage the moving parts so you can focus on innovation, delivery, and growth.
Operations & Project Support
- Project Coordination & Task Management
Keep deliverables on track with task updates, team reminders, and follow-ups. - Calendar Management & Meeting Scheduling
Coordinate internal and client-facing calls, demos, and check-ins across time zones. - Documentation & SOP Creation
Help organize internal documentation, user manuals, onboarding guides, and knowledge bases. - Vendor & Subscription Management
Track renewal dates, coordinate with vendors, and organize software tools.
Client Communication & Support
- Client Onboarding & Intake
Welcome new clients, gather project info, and walk them through onboarding materials. - Help Desk & Ticket Triage
Monitor support channels, tag issues, and route tickets to the right team. - CRM Management & Lead Follow-Up
Update client data, track communications, and ensure no lead slips through the cracks. - Follow-Up Campaigns & Status Updates
Keep clients informed with regular check-ins and project status emails.
Admin, Billing & Back-Office Support
- Invoicing & Payment Tracking
Send invoices, follow up on unpaid accounts, and track financial entries. - Data Entry & Reporting
Input client, vendor, or project data and generate reports as needed. - Time Tracking Support
Log hours from team reports, track utilization, and organize billing time sheets. - Travel Booking & Event Coordination
Help coordinate team travel, conferences, webinars, and other logistics.
Marketing & Growth Assistance
- Content Scheduling & Social Media Management
Plan and publish posts on LinkedIn, Twitter, and other platforms. - Email Campaign Setup
Create and send newsletters, product updates, or nurture sequences. - Website Content & Updates
Assist with blog publishing, minor edits, and keeping product/service info current. - Lead Magnet & Funnel Support
Help build or manage lead generation workflows using your CRM or marketing tools.
Our Collaborated Clients
Our Specilized Softwares
