Medical Practices
Running a medical practice is demanding. FTBS Virtual Assistants help you stay focused on what matters most—your patients—by handling the rest with professionalism, accuracy, and care.
Front Desk & Patient Coordination Support
Virtual check-in for walk-in or telehealth patients
Appointment scheduling & calendar management
Live patient interaction via video call or chat (connected to your monitor or reception system)
Sending appointment reminders and confirmations
Insurance & Billing Assistance
- Insurance eligibility verification before appointments
- Collecting prior authorizations and referral documents
- Medical billing support (charge entry, claim submission, payment posting)
- Denial management and follow-up on unpaid claim
EHR & Documentation Support
- Real-time charting assistance during patient visits (as a scribe)
- Updating patient records, vitals, history, and labs
- Managing secure document uploads and download
Patient Communication & Follow-up
- Answering patient queries via phone, email, or patient portals
- Prescription refill requests coordination with providers
- Post-visit patient follow-ups for care plan compliance
Our Collaborated Clients
Our Specilized Softwares
