Effective Date: [Insert Date]
Welcome to Falconre TechnoHealth Business Solutions Pvt. Ltd. (“Company,” “we,” “us,” or “our”). By engaging our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before entering into any agreement with us.
1. Services Provided
1.1 The Company specializes in providing virtual assistance, backend support, and HIPAA-compliant health-related business solutions. Services will be specified in the respective agreements entered into with clients (“Service Agreement”).
1.2 Any additional services requested by the client must be agreed upon in writing and may be subject to additional fees.
2. Payments and Fees
2.1 Fees for services shall be outlined in the Service Agreement and invoiced monthly unless otherwise agreed upon.
2.2 Clients must pay all invoices within three (3) business days of receipt. Late payments may incur additional fees.
2.3 Payments can be made through approved methods, including Wise App or other mutually agreed alternatives.
2.4 Taxes or other applicable charges are the responsibility of the client unless otherwise specified.
3. Term and Termination
3.1 The term of the Service Agreement is as specified within the contract and does not automatically renew unless stated otherwise.
3.2 Either party may terminate the Service Agreement with a 30-day written notice or immediately in the case of a material breach.
3.3 Upon termination, the client must return all materials and data provided by the Company within 30 days.
4. Confidentiality and Data Protection
4.1 Both parties agree to maintain confidentiality regarding sensitive and proprietary information shared during the term of the agreement.
4.2 The Company complies with applicable laws regarding data protection, including HIPAA regulations, ensuring the security of Protected Health Information (PHI).
4.3 Clients are responsible for informing the Company of any specific data protection requirements necessary for their industry.
5. Intellectual Property
5.1 All intellectual property created or used during the provision of services remains the property of the Company unless otherwise agreed in writing.
5.2 Clients are granted a non-exclusive, revocable license to use deliverables created under the Service Agreement for the intended purpose.
6. Limitation of Liability
6.1 The Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of its services.
6.2 The total liability of the Company, whether in contract, tort, or otherwise, shall not exceed the total fees paid by the client within the three (3) months preceding the claim.
7. Compliance
7.1 The Company operates in compliance with applicable federal, state, and local laws and expects clients to do the same.
7.2 Clients are responsible for ensuring that their use of the Company’s services does not violate any applicable laws or regulations.
8. Amendments
8.1 The Company reserves the right to update or modify these Terms and Conditions at any time. Clients will be notified of any significant changes.
8.2 Continued use of the Company’s services after changes constitutes acceptance of the updated terms.
9. Governing Law
9.1 These Terms and Conditions are governed by and construed in accordance with the laws of [Specify Jurisdiction].
9.2 Any disputes shall be resolved in the courts of [Specify Jurisdiction], unless otherwise agreed.
10. Dispute Resolution
10.1 Any disputes arising out of or relating to these Terms and Conditions or the Service Agreement shall first be attempted to be resolved through mediation.
10.2 If mediation fails, disputes will be settled through binding arbitration in accordance with the laws of [Specify Jurisdiction].
11. Force Majeure
11.1 The Company shall not be held liable for any delay or failure to perform due to events beyond its reasonable control, including natural disasters, government actions, or technical failures.
12. Contact Information
For any questions or concerns about these Terms and Conditions, please contact us at:
Falconre TechnoHealth Business Solutions Pvt. Ltd.
Address: No:26, Dr. RadhaKrishnan Road 100 FT Road, CBE 641012
Email: [Insert Email Address]
Phone: [Insert Phone Number]
By engaging with our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.